Terms & Conditions
TERMS AND CONDITIONS
Product Information: All gemstones are natural and come with a certificate of authenticity. Product descriptions, including size and color, are provided to the best of our ability.
Pricing and Payment: Prices are subject to change without notice. We accept major credit cards, Phone pay, Googel pay, and bank transfers. Customers are responsible for any applicable taxes and duties.
Shipping and Delivery: We offer standard and expedited shipping options. Shipping costs are calculated at checkout. Orders are processed within 2-3 business days, and delivery times vary based on location. Tracking information will be provided once the order is shipped.
Returns and Exchanges: We accept returns within 7 days of purchase if the item is in its original condition. Exchanges are available for items of equal or lesser value. Refunds are processed within 5-7 business days of receiving the returned item.
Warranty and Repairs: Our jewelry comes with a one-year warranty against manufacturing defects. Repair services are available; fees may apply depending on the nature of the repair.
Privacy and Security: We collect personal information to process your order and ensure a smooth shopping experience. Your data is protected and will not be shared with third parties.
Liability Limitations: We are not liable for any damages arising from the use or misuse of our products. Customers are advised to follow care instructions to maintain the jewelry's condition.
Customer Responsibilities: Please provide accurate information at checkout to avoid shipping delays. Follow the provided care instructions to ensure the longevity of your jewelry.
Dispute Resolution: In the event of a dispute, please contact our customer service team. Any unresolved disputes will be governed by the laws of [Jurisdiction].
Modifications: We reserve the right to update these terms and conditions at any time. Changes will be posted on our website and will take effect immediately.
These terms and conditions provide a general framework and should be tailored to fit the specific policies and practices of the jewelry seller.